Cancellation Policy - Studio Kai
Cancellation
We understand that things can come up unexpectedly. We value your time and in turn, know that you value ours. If you need to cancel your appointment, please be sure to notify us 24 hours prior to your appointment time. If we do not receive notice from you of cancellation or of need to re-schedule within a 24-hour time frame, we will charge 100% of the treatment as cancellation/no show fee.
This policy helps us keep our schedules running smoothly so that we can serve all of our visitors in a timely manner.
Latecomer Policy
Please be sure to arrive on time for your scheduled appointment. We are forced to shorten the time if you arrive late. This helps us stay on time to serve all our clients and dedicate the time that is needed to provide the best level of care to everyone.
Contact Us
You may contact our office regarding your appointment by calling +31615070778 or replying to the email or text you receive requesting a confirmation of your appointment info@studiokai.nl. If you have any questions regarding these policies and procedures, please let us know and we will be happy to address your concerns. We believe in clear communication and we are here to help you.